MyFrontier app for iPhone and iPad
Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when its convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips.
The app is a must-have for customers of:
- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services
Do more with your account from your smartphone or tablet with these easy-to-use tools and features.
Services:
- Get personalized rewards, discounts and offers - Manage your Frontier services
- Upgrade your plan with add-ons and higher speeds
Billing and Payments:
- Make a one-time payment
- Set up Auto Pay
- Sign up for Paperless Billing
- View billing and payment history
- Compare current and past statements
Troubleshooting:
- Check for outages
- Track your orders and trouble tickets
- Reboot your gateway or TV Set-top box
- Get 24/7 help with our virtual assistant
Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information
Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Pros and cons of MyFrontier app for iPhone and iPad
MyFrontier app good for
The app allows me to check my bills while Im away from my computer which is extremely convenient!
I found this app helpful and easy to use. I can check my bills, and if I forgot to pay my bill, I can do that from my mobile, wherever I am!
Love the app. No problems using it, simple and easy to use. Always pay my bill with it. So much better than going online.
So far so good. Need it to pay bill and quickly check balance, charges and payments. Working great for what I use it for no troubles. Besides, what choice do we have?
I hate frontier. Theyre terrible. But honestly this app is ok. Im able to pay my bill via the app which is what I want to do.
Easy to use. Quick. But sometime app is down so I am unable to view or pay my bill at the exact moment I would like. But very rare.
Some bad moments
I am changing my review because I was finally, after way toooooo much work, able to get registered. This would be a good app if you paid attention to making the sign up process much easier.
Stay away from this company. They dont know what they are doing. Still trying to get the bill right since the merge with Verizon in April. I spent hours with them on the phone with no progress.
Unbelievable that a company such as Verizon would hand off to a company like this. Worst service, awful application...I better stop here, you get the message, I hope.
Worst customer service ever. They charged me for installation which they said they would not. They quoted me the wrong prices twice. The girl on the phone refused to let me talk to a manager because "he would say the same thing." Worst service I have ever dealt with. Do not get Frontier.
Terrible company and horrible customer service. This app is slick for payment that saves credit card only. Forget about customer service....forget about connecting for any help....but pay!!! Verizon ditched its customers to this outfit.....will be switching soon! It is hard to believe in 2016....a company like this even exists.....alas making money!
Title pretty much says it all. Enter correct username and password, app says it is having difficulty and try again later. DirecTV here I come.
